Frequently Asked Questions

 You’re probably not the first to ask!

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Financial Questions

 

How much does camp cost?

Our average week costs $795 with a $125 deposit due at time of registration. You can view our dates, costs, and availability here.

Do you have any sibling discounts or early bird discounts?

We do! Here’s how our discounts work: Please note that the following discounts cannot be combined. You must choose one to apply.

Early Bird Discount :
If you register and pay in full before 11:59 PM on October 31, 2019, you will receive a $50 discount per camper

Sibling Discount:
We have a tiered discount set up for families sending two or more campers within the same family. This discount will automatically be applied to your account after registration.

First camper: full price

Second camper: $30 discount

Third camper: $55 discount

Fourth camper: $80 discount

Fifth camper (and every subsequent camper) - $105 discount

What payment methods does The Pines accept? Do you offer payment plans?

We accept all major credit cards, debit cards, eChecks, checks, and cash. When registering you can sign up for monthly installments on the 15th of every month to be paid off by May 15th. You can also log in to your account and make your own payments at any time.

Are scholarships available?

Yes! Our Camp Angel Scholarship program is designated to help families in need send their children to camp. If you need financial assistance to attend The Pines we encourage you to apply for a scholarship. You can view all the information on how to apply and our application deadlines here. You can also help another family send their child to camp by donating towards Camp Angel Scholarships here.

How long is a summer camp session?

Each camp session is one week long. Check-in begins at 3:00 pm on Sunday and check-out begins with our closing prayer service at 9:00 am on Saturday.

Teen Week is our exception. That week still begins on Sunday, but the closing prayer service starts on Friday evening at 4:00 PM.

Two-week sessions are available for select weeks. Over the stayover weekend, we will launder your camper’s clothes so they’re fresh for another week!

I need to cancel, am I eligible for a refund?

The $125 deposit is non-refundable. If you cancel your registration before May 15 then any payments after the deposit are fully refundable. If you cancel after May 15 any payments after the deposit are fully refundable if we are able to fill your spot.

 
 

General Camp Questions

How does my camper purchase items from the camp store?

Each camper has their own camp store account that parents can fund before they arrive at camp! To fund your camper’s account, login to your account and proceed to the section titled “View Camp Store Account” to add funds. Camper’s can only purchase items through the use of their camp store account (campers cannot bring cash or cards).

What should my camper bring (and not bring) to camp?

Click here for a detailed summer camp packing list.

Are campers grouped by age or grade?

Campers are grouped together using the grade they will be going into in the fall.

  • Water Village: 2nd-5th grade

  • Branch Village: 6th & 7th grade

  • Fire Village: 8th-12th grade

Campers from different villages will see each other at meals and at night game, but will be with their own villages for activities and spiritual programming.

Can my camper be in a cabin with their friend?

We make every effort to honor the first three cabin mate requests that each camper has, but they are not guaranteed. You can make requests by completing the Cabinmate Request Form found under the Forms & Documents section of your account. All requests must be submitted two weeks before your session starts.

For a request to be honored, campers must be within one school grade of each other, the same gender, and in the same age village (age group).

What is the staff to camper ratio?

Cabins
For our 2nd-5th graders, we have 1 counselor for every 6 campers. For campers going into 6th grade and older, we have 1 counselor for every 8 campers. There are always at least two counselors assigned to every cabin.

Activities
In all of our activities, we have 1 counselor for every 6-8 campers. For specialized activities (water activities, ropes activities, etc.), we abide by certification supervision rules.

How often do children from different age groups interact? (siblings, church buddies, etc.)

Campers from different villages will see each other at meals and at night game, but will be with their own villages for activities and spiritual programming. They’re sure to run into each other at different parts of the day too!

Can my child participate if they cannot swim?

Campers who cannot swim can still participate in camp. We do conduct a swim test on Monday morning of camp and every camper is given a wristband based on their swimming abilities. This wristband designates what section of the pool they are allowed in, and how close they must be to a counselor to ensure their safety.

The swim test consists of swimming the width of the pool (25 ft) without touching the bottom, as well as treading water for 30 seconds.

All campers, regardless of swim ability, wear a life jacket during any activities on the lake.

How do I send mail to my camper?

Mail is delivered daily to campers, and we have multiple ways to get it to camp.

  • Bring to camp: If you are dropping off your camper at the campsite or at one of our bus drop-offs, it’s a great idea to bring a letter for each day and label them for what days you want them delivered. Our staff will deliver each letter on their appropriate day, which guarantees that your camper receives their handwritten mail.

  • Postal service: When sending letters via Postal Service expect an added day for delivery as we are in a rural area.

    • Mailing address
      Camper’s Name, Cabin #
      Attn: Counselors’ Names
      300 White Pine Rd.
      Big Sandy, TX 75755

  • Email: To email campers use camper@thepines.org. Include the camper’s name and cabin number in the subject line. Limit emails to one per day, per camper. Attachments cannot be printed. Please send emails by 10:00 am for same day delivery. Please know that campers will not be able to respond to email — they will only be able to respond via handwritten letter.

Pro Tip: Send some pre-addressed and pre-stamped envelopes with your camper so they’ll be able to easily write to you!

Can I send care packages to my camper?

Absolutely! Care packages are an incredible way of surprising your camper and letting them know that you love them. Be as creative as you want! However, there is such a thing as too much of a good thing. One care package for the week makes it special.

Please send food that doesn’t make crumbs. We love animals and critters, but we love them outside more than we do in the cabins.

The best care packages are the camper packs available in our camp store! When you pre-order them, they will be delivered to your camper on the first day of camp.

My camper has a food allergy, will you be able to accommodate them?

We do our best to accommodate all campers with food allergies. Please designate your camper’s allergies on their Health History form. And if your camper has a life-threatening allergy, or if you have other questions, please email our food service manager, Beverly (beverly@thepines.org).

How do you handle medication at camp?

Please visit our Parent Prep page for more information about medication.

 
 

Other Questions

Is The Pines accredited?

Yes! The Pines is licensed by the State of Texas, and we are accredited by the American Camp Association.

Do campers need to be Catholic?

No, they do not have to be Catholic. The Pines encourages all campers, regardless of religious beliefs or church background, to enroll in summer camp. Every week we have age-specific spiritual programing including morning prayer, a Bible study with skits and games called “Power Club”, great talks by special guests, mens’ and womens’ sessions, and opportunities for confession, adoration, and praise and worship in our chapel. Our Catholic identity is at the heart of our ministry, and campers have the opportunity to grow in their relationship with Jesus every day through our programming and celebration of the sacraments. Our goal is to give youth the confidence and strength they need to continue their faith journey and to help them foster healthy vocations.

What kind of luggage do you recommend?

We recommend a duffel bag. The wheels on rolling luggage will often get clogged with sand and we don’t want your great luggage to be ruined by camp! It’s also much more difficult to wash that kind of luggage as opposed to duffels. Trunks may also be used, but they do take up more space in the cabin.

The session I want is full, what do I do?

Please register for our wait list. You can do this simply by completing the online registration and selecting the week you want to be placed on the waitlist. We will contact you as soon as a spot opens up.

 
 

Got more questions?

Give us a call (214-522-6533) or email us (using the form below).